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Job Description Senior Principal, Partner Programs & Strategy About the Job ...
Details
Summary
About the job:
The Senior Principal Partner Programs & Strategy is responsible for architecting the evolution of the partner ecosystem, leading and scaling AI-first programs that accelerate adoption and revenue growth across the Zendesk partner landscape. This role operates as a strategic builder and transformation leader—designing and executing initiatives that expand partner impact and unlock new routes to market. You will partner closely with executive leadership, Sales, Product, Finance, Operations, Marketing, and Governance...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Chief Executives
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Working Nomads
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A

Engineering Manager

Full Time Location: Madison, Wisconsin, United States of America | Austin, ...
Details
Summary
About the job:
Texas, United States of America | San Francisco, California, United States of America Requisition ID: R35003 Position_Type: Full time | Full time Job Description Engineering Manager, Authentication (Core Services) Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re...
Location:
Madison, WI
Job Type:
Full-Time
Permanent
Occupation:
Architectural and Engineering Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Workplace Diversity
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Hybrid Job Description Job Description Zendesk is hiring a ...
Details
Summary
About the job:
Senior Staff–level technical leader to own detection, mitigation, and governance of abuse stemming from AI agents across Zendesk’s products and customer integrations. You will combine hands-on offensive and defensive skills with product sensibility to design secure agent architectures, and champion company-wide and engineering changes to prevent AI agent-enabled abuse. Key responsibilities - Threat strategy & modeling - Lead threat modeling for AI agent features, integrations, and APIs (prompt injection, jailbreaks, data...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Gambling Surveillance Officers and Gambling Investigators
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Zendesk
Certifications / Licenses:
Certified Information Systems Security Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A

Engineering Manager

Job Description Engineering Manager, Authentication (Core Services) Join us ...
Details
Summary
About the job:
at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re seeking an experienced Engineering Manager to lead the Authentication team within Core Services Engineering. In this role you’ll own delivery for authentication security capabilities used across Zendesk products and...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Architectural and Engineering Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Built in Austin
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
Full Time Location: Remote, Ontario, Canada | Remote, Texas, United States ...
Details
Summary
About the job:
of America Requisition ID: R34734 Position_Type: Full time Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. We are looking for a Strategy & Operations Partner within our Data and Insights group to serve as the primary architect and orchestrator for our Global Professional Services (PS) organization. In this high-impact role, you will be the primary business partner to our SVP of Professional...
Location:
Located in Ohio
Job Type:
Full-Time
Permanent
Occupation:
Management Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Workplace Diversity
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Hybrid Job Description Job Description Zendesk is hiring a ...
Details
Summary
About the job:
Senior Staff–level technical leader to own detection, mitigation, and governance of abuse stemming from AI agents across Zendesk’s products and customer integrations. You will combine hands-on offensive and defensive skills with product sensibility to design secure agent architectures, and champion company-wide and engineering changes to prevent AI agent-enabled abuse. Key responsibilities - Threat strategy & modeling - Lead threat modeling for AI agent features, integrations, and APIs (prompt injection, jailbreaks, data...
Location:
Madison, WI
Job Type:
Full-Time
Permanent
Occupation:
Gambling Surveillance Officers and Gambling Investigators
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Zendesk
Certifications / Licenses:
Certified Information Systems Security Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description About the Role At Zendesk, we ...
Details
Summary
About the job:
believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. We are looking for a Strategy & Operations Partner within our Data and Insights group to serve as the primary architect and orchestrator for our Global Professional Services (PS) organization. In this high-impact role, you will be the primary business partner to our SVP of Professional Services, bridging the gap between frontline delivery teams and strategic execution. You aren't just managing...
Location:
Texas
Job Type:
Full-Time
Permanent
Occupation:
Management Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description Department: Information ...
Details
Summary
About the job:
Technology (IT) Reports To: Senior Director, GTM Systems About the Role We are seeking a highly strategic and experienced Principal Product Manager for Partner Sales to lead the evolution of our partner technology ecosystem. The partner channel is a critical pillar for our next phase of explosive revenue growth. In this role, you will own the product vision and execution required to make our partner experience a significant competitive advantage. You will be the driving force behind creating a frictionless, end-to-end...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Sales Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Hybrid Job Description Staff Software Engineer, Full Stack ...
Details
Summary
About the job:
Engineering – Data and Analytics We are seeking a highly skilled software engineer to join our growing core Data and Analytics team. This position offers remote flexibility and works primarily aligning with Pacific Standard Time. Zendesk’s AI native data and analytics platform is built on top of proprietary memory graphs learned from analysts’ own interactions, supporting agentic and narrative driven insight discovery. Our team’s mission is to deliver a trusted and explainable analytics platform that is critical for...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description At Zendesk, we’re revolutionizing ...
Details
Summary
About the job:
what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses. As a Senior Solutions Consultant...
Location:
New York
Job Type:
Full-Time
Permanent
Occupation:
Computer Systems Engineers/Architects
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A

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