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Results based on filters ( 341 jobs found )

AI Product Consultant and Pilot Implementation (Pre-Sales)

Zendesk
Austin, TX
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remote type Fully Flexible Job Description Lead pilot engagements end-to-end ...
Details
Summary
About the job:
to prove the value of Zendesk AI through technical configuration, integration and validation against success metrics. This role sits at the critical intersection of technology and strategy in the pre-sales cycle; on one hand, you will be hands-on in building and implementing pilots using our latest AI tools, whilst on the other, you will ensure pilots directly address strategic business outcomes for our customers (e.g. reducing support costs, improving quality of service) and align with our sales strategy to...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Sales Engineers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior CX Acceleration Manager

Zendesk
Austin, TX
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remote type In Office Job Description Job Summary: We are seeking a dynamic ...
Details
Summary
About the job:
CX Acceleration Manager to join our CX Acceleration SWAT team, a role essential for revolutionizing customer experiences through optimized Zendesk implementations. The ideal candidate will have extensive experience as a Senior Consultant, Senior Technical Account Manager, or Senior Customer Success Manager, bringing strategic insight and technical expertise to every project. This role involves fostering strong collaborative partnerships, starting with securing executive buy-in to ensure alignment and commitment. The...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Project Management Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
Certified Service Manager
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

CX Acceleration Consultant

Zendesk
Austin, TX
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remote type In Office Job Description Job Summary: Zendesk is seeking an ...
Details
Summary
About the job:
exceptional Zendesk Consultant to become an integral part of our CX Accelerator Team. This pivotal role demands a deep expert in Zendesk products, capable of hands-on configuration and delivering innovative solutions within a startup-like, agile environment. The ideal candidate will demonstrate readiness and enthusiasm to work on client engagements for 4-6 weeks and be willing to travel where necessary for customer engagements In this capacity, the Zendesk Consultant will play a crucial role in revolutionizing customer...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Computer User Support Specialists
Career Level / Education:
Some college, no degree
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior Solutions Consultant

Zendesk
New Jersey
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remote type Fully Flexible Job Description At Zendesk, we’re revolutionizing ...
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Summary
About the job:
what’s possible in Customer Experience (CX) and Employee Services (ES) leveraging AI. Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses. As a Senior Solutions...
Location:
New Jersey
Job Type:
Full-Time
Permanent
Occupation:
Computer Systems Engineers/Architects
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Senior IT Solution Architect - Billing and Revenue

Zendesk
San Francisco, CA
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Job Description: Location: Remote, California, United States of America | ...
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About the job:
Austin, Texas, United States of America Requisition ID: R32168 Position_Type: Full time Job Description Who We're Looking For: We are seeking a seasoned Staff Solution Architect with deep expertise in Order to Cash (O2C) and Record to Report (R2R) business processes and technologies. You will be a pivotal leader driving the design and implementation of scalable, efficient billing, invoicing, and ERP systems that streamline financial operations and enable business growth. Your strategic vision and hands-on experience...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Computer Systems Engineers/Architects
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Levels.fyi
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Director, Customer Service IT

Zendesk
Austin, TX
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remote type Fully Flexible Job Description Zendesk is seeking a dynamic and ...
Details
Summary
About the job:
experienced Director of IT Customer Service and Support to lead and develop a high-performing team dedicated to supporting critical customer-facing processes, specifically focusing on the Onboard to Renew (OTR) value stream. The ideal candidate will possess a strong background in customer service technology, have extensive experience delivering business impacting technology, experience deploying and designing AI solutions, and foster collaboration across diverse teams and geographies. This role will also own the...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Computer and Information Systems Managers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Director, People Analytics and Benchmarking

Zendesk
Austin, TX
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remote type Fully Flexible Job Description As our Director of People ...
Details
Summary
About the job:
Analytics and Benchmarking, you'll be the driving force in using data-driven insights to propel our business forward. In this role, you'll work hand in hand with stakeholders across our People team to unearth critical business questions, develop data literacy and devise strategic solutions. You will influence the development and design of programs, and ensure that program and policy frameworks and designs align with company objectives, market best practices and are effectively deployed to our employees. You will be the...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Management Analysts
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

SMB Account Executive

Zendesk
San Francisco, CA
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remote type In Office Job Description Join us at Zendesk, where we’re on a ...
Details
Summary
About the job:
mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To advance this vision, we are seeking a dedicated, AI-savvy SMB Account Executive with a proven track record in B2B sales and a passion for driving SaaS growth. In this role, you will grow our SMB account base by hunting new opportunities, closing deals of all sizes,...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Market Research Analysts and Marketing Specialists
Career Level / Education:
Bachelor's degree
Salary:
High Income Jobs ($80K-$99K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

AI Specialist

Zendesk
San Francisco, CA
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remote type In Office Job Description Job Description As an AI Sales ...
Details
Summary
About the job:
Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you’ll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to our customers within the EMC segment in the AMER region. Main Responsibilities Sales Goal Achievement: - Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information

Junior Associate Solutions Consultant

Zendesk
Austin, TX
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remote type In Office Job Description Job Overview: As a Junior Associate ...
Details
Summary
About the job:
Solutions Consultant, you’ll support our sales and solutions consulting teams by providing technical and functional support on key opportunities in our SMB market segment. You will work to quickly understand customer requirements and demonstrate how Zendesk solutions will address them. You must be both sales focused and technically savvy. You’ll be the technical bridge between our Sales team and their customer prospects. This will involve you supporting the technical relationship with our prospects to drive customer...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Market Research Analysts and Marketing Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
apply
Detailed Job Information
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