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Full Time Location: Remote, California, United States of America | Remote, ...
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About the job:
Colorado, United States of America | Remote, Texas, United States of America | Austin, Texas, United States of America | Remote, Massachusetts, United States of America Requisition ID: R35071 Position_Type: Full time Job Description Company Overview Zendesk powers modern, AI-first customer service for organizations of all sizes. Our platform combines ticketing, messaging, help center, voice, analytics, and workforce/quality tools with AI agents and Copilot, delivered with predictable per-agent pricing and robust...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Market Research Analysts and Marketing Specialists
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Workplace Diversity
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description About the role - Zendesk is ...
Details
Summary
About the job:
building the future of AI-powered customer and employee service. Our products help organizations resolve customer issues across channels, automate complex workflows, and protect sensitive customer and end-user data at global scale. Security is foundational to that trust. - We are looking for a Senior Director of Product Security to define and lead the next chapter of product security at Zendesk. This is a senior leadership role for someone who can set a compelling long-term vision, build and scale strong teams, influence...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Blockchain Engineers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
Cisco Certified Security Professional
Offensive Security Certified
GIAC Web Application Penetration Tester
GIAC Web Application Defenders
Certified Secure Software Lifecycle Professional
Global Information Assurance Certification
Certified Information Systems Security Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Hybrid Job Description Position Summary: The AMER/LATAM Security ...
Details
Summary
About the job:
& Safety Manager is responsible for overseeing physical safety and security, as well as ensuring compliance with occupational health and safety requirements across our regional offices, including San Francisco, Austin, Madison, Mexico City, and Sao Paulo, along with other smaller field sites. As a key member of the Global Security & Safety team, this role encompasses a variety of security and safety duties, including performing security and safety inspections, executing security and safety planning for corporate...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Gambling Surveillance Officers and Gambling Investigators
Career Level / Education:
High school diploma or equivalent
Salary:
Upper Middle Income Jobs ($50K-$79K)
From:
Zendesk
Certifications / Licenses:
Certified Protection Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type In Office Job Description Job Description Who we're looking for ...
Details
Summary
About the job:
The Senior Platform Architect (PA) is responsible for all technical, solution, and competitive aspects of the Zendesk AI customer engagement. PA’s must be customer and solution obsessed and extremely technically savvy. They must have demonstrated success selling to Enterprise and/or Mid Market executives, and convincing C-level and director level executives of the technical merits and business value of the software solution. What you bring to the role Customer-Obsessed Enterprise Expertise: A dedicated and...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Sales Engineers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Hybrid Job Description Staff Software Engineer, Full Stack ...
Details
Summary
About the job:
Engineering – Data and Analytics We are seeking a highly skilled software engineer to join our growing core Data and Analytics team. This position offers remote flexibility and works primarily aligning with Pacific Standard Time. Zendesk’s AI native data and analytics platform is built on top of proprietary memory graphs learned from analysts’ own interactions, supporting agentic and narrative driven insight discovery. Our team’s mission is to deliver a trusted and explainable analytics platform that is critical for...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Software Developers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description At Zendesk, we create software ...
Details
Summary
About the job:
that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple channels—like email, chat, social media, and phone. Who we’re looking for We’re looking for a Senior Product Designer to join our Employee Services team and help shape intuitive, scalable experiences that empower employees...
Location:
San Francisco, CA
Job Type:
Full-Time
Permanent
Occupation:
Blockchain Engineers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description What is Expected of You As the ...
Details
Summary
About the job:
Senior AI Product Specialist Sales Operations Analyst, you serve as the analytical and operational cornerstone of Zendesk’s AI Product Specialist sales organization. This role uniquely blends sales operations expertise with deep technical and data manipulation skills to optimize AI product specialist workflows, drive pipeline accuracy, and empower data-driven sales and product strategies. You ensure that complex sales processes and product adoption metrics run with precision, facilitating strategic decisions that fuel...
Location:
Austin, TX
Job Type:
Full-Time
Permanent
Occupation:
Sales Engineers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
Certified Power Quality Professional
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description At Zendesk, we’re revolutionizing ...
Details
Summary
About the job:
what’s possible in Customer Experience (CX) and Employee Services (ES) for customers in the Federal, State, Local, and Education (FedSLED) space. Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of...
Location:
Virginia
Job Type:
Full-Time
Permanent
Occupation:
Blockchain Engineers
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description At Zendesk, we create software ...
Details
Summary
About the job:
that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple channels—like email, chat, social media, and phone. Who we’re looking for We’re looking for a Senior Product Designer to join our Employee Services team and help shape intuitive, scalable experiences that empower employees...
Location:
New Jersey
Job Type:
Full-Time
Permanent
Occupation:
Database Architects
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A
remote type Fully Flexible Job Description At Zendesk, we create software ...
Details
Summary
About the job:
that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple channels—like email, chat, social media, and phone. Who we’re looking for We’re looking for a Senior Product Designer to join our Employee Services team and help shape intuitive, scalable experiences that empower employees...
Location:
Pennsylvania
Job Type:
Full-Time
Permanent
Occupation:
Database Architects
Career Level / Education:
Bachelor's degree
Salary:
Six Figure Jobs (more than $100K)
From:
Zendesk
Certifications / Licenses:
N/A
Workkeys
Applied Math
N/A
Graphic Literacy
N/A
Workplace Documents
N/A

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