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Senior IS Customer Support Specialist
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The IS Customer Support Center (CSC) Specialist Sr. services customers as well as mentors and guides a team of 5 8 IS CSC Support Specialists, providing guidance, mentoring, training, and on call support. The IS Customer Support Specialist Sr....
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From Integrated Resources, Inc
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Date
2019-11-17
Company
Integrated Resources, Inc
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Location
Watertown, MA
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About the job:
The IS Customer Support Center (CSC) Specialist Sr. services customers as well as mentors and guides a team of 5 8 IS CSC Support Specialists, providing guidance, mentoring, training, and on call support. The IS Customer Support Specialist Sr. works with management to adhere to ITIL Incident and Problem Management standards, exceed customer service level agreements (SLAs), and to overcome challenges impacting the team's ability to meet those goals. The IS Customer Support Specialist Sr. performs under the general supervision of the Team Leader and Manager while working with IS CSC...
Location:
Watertown, MA
Job Type:
Full-Time
Contract
Occupation:
Computer User Support Specialists
Salary:
High Income Jobs ($80K-$99K)
Career Level/Education:
Associate's degree
Certifications/Licenses:
Certified Scrum Coach
ITIL Foundation certification (v3)
Preferred WorkKeys®
Applied Math
4
Graphic Literacy
4
Workplace Documents
4

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156919 jobs as of 12/8/2019
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Jobs 1 To 1 of 1 Page 1 of 1 Page [1]

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